>
August 2024 - Dear valued customers, we are reaching out to address recent developments in the solar industry, particularly regarding SunPower's Chapter 11 bankruptcy filing, and to reassure you about the status of your solar system and our commitment to you.
First and foremost, we want to assure you that Scudder Solar remains strong and well-positioned in the current market. As a privately held, family-owned company since 2007, we are built to weather industry fluctuations.
We also want to clarify a few important points regarding SunPower's bankruptcy filing and your system installation. Most importantly, this action does not affect your system installation warranty under Scudder Solar. SunPower panels are known for their high quality, and warranty claims have been rare historically. We are actively gathering information on how future SunPower-related warranty claims will be processed. For any SunPower product-related issues that arise during this time, please rest assured that Scudder Solar will respond quickly under our standard service and repair policy, troubleshoot the problem, and advise you on any necessary corrective actions.
Despite challenges faced by some large solar companies like SunPower, the solar industry remains strong and resilient overall.
Here are some fast facts about the state of solar energy right now:
As we navigate these changes, please note that our dedication to providing first-class customer care and service remains steadfast, and we are committed to supporting all of our previous and future customers. We will update our website with new information as it becomes available. If you have any questions or concerns, please don't hesitate to contact our Customer Care team at support@scuddersolar.com or by calling 831-384-3900.
Thank you for your continued trust in Scudder Solar. We appreciate your business and look forward to serving you for years to come.
Sincerely,
Pete Scudder
Chairman of the Board, Scudder Solar